Reference

Terms across six account areas

Baccarat, Shield of Sparta, Football Strike, Spribe Aviator, Bingo and Fishing War all sit under the same 9rpm Terms and Conditions, so your account rules are clear before…

Account access rulesUPI term chipsWithdrawal checksSupport contact paths

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India law and 9rpm terms posture

9rpm Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions set the contract between you and 9rpm when you open an account, use the wallet, enter a game room or request a withdrawal. We write them for India in plain English, but your ability to access any real payout product depends on

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local law and is available where local law permits. You are expected to keep your account details accurate, use only payment methods held in your own name and follow the verification steps we request. If a term changes, the updated version applies from the stated date,
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and continued account use means you accept that version. Where payment records, game logs or security checks are needed to resolve a dispute, we rely on the records kept in our systems and by the relevant payment service.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP ROUTES

Three ways to ask about terms

Questions about the Terms and Conditions should come through the contact route that fits the issue.

Account terms desk Use this path when you want clarification on account access, profile accuracy, login security or changes to your personal details. We check the clause involved and explain what action is needed from your side.

Wallet clause support Choose this route for Terms and Conditions questions linked to UPI, Paytm, PhonePe or Google Pay records. Share the transaction reference only, and we will compare it with wallet logs.

Dispute contact path If you disagree with a term application, send the account email, date and short reason. We assess game logs, wallet entries and prior contact history before giving a written response.

ACCOUNT CARE

Six controls behind these terms

Our Terms and Conditions are supported by practical controls rather than vague promises. We keep account records, payment references, cookie choices and contact history only for purposes linked to account operation, security…

Data handling

The terms explain why we collect account data such as name, mobile number, email, wallet references and login records. We use these details for account operation, verification, support and lawful record keeping.

Cookie use

Cookies help keep your session active, remember basic preferences and detect unusual access patterns. The Terms and Conditions connect cookie use with security, account continuity and service measurement.

Account security

You must keep login details private and contact us quickly if you suspect account access by another person. Our terms allow checks, temporary holds and verification steps where account safety is at risk.

Record retention

We retain wallet logs, game entries, support transcripts and verification outcomes for periods needed to operate accounts, settle disputes and meet legal duties. Retention choices are tied to the clause involved.

Correction requests

If your account details are wrong, you can request a correction through support. We may ask for proof before changing records that affect wallet ownership, withdrawals or account access.

Change handling

When Terms and Conditions change, we publish the revised wording and apply it from the stated date. If a change affects your account action, support can point to the relevant clause.

Terms and Conditions questions answered

This section answers common questions about how our Terms and Conditions apply to your account, wallet, records and contact rights. The answers are written for practical use, so you can understand what we may ask from you and what you can ask from us when a clause affects your account.

You accept the Terms and Conditions when you open an account, access the lobby, use the wallet or continue after a published change. If you disagree with a clause, contact support before further account activity.

Wallet clauses apply when you deposit, request a withdrawal or ask us to trace a transaction. We compare UPI, Paytm, PhonePe or Google Pay references with account records before acting on a request.

Yes. The Terms and Conditions allow verification where account ownership, wallet ownership, withdrawal safety or unusual activity needs checking. We ask only for documents or details relevant to the account issue.

Access and eligibility depend on local law and are available where local law permits. If a location rule affects your account, the Terms and Conditions may limit access, wallet actions or certain game rooms.

Send the correction request through support with your account email or registered mobile number. We may ask for proof before changing details linked to identity, wallet ownership or withdrawal processing.

We use account logs, game records, wallet references, verification outcomes and support history to assess disputes. The Terms and Conditions explain that these records help decide how a clause applies.

Contact support if a revised clause is unclear or affects an account action you planned. Share the clause name, your account email and the issue so we can respond with the relevant wording.

Terms across six account areas

Three ways to ask about terms

Six controls behind these terms

Data handling

Cookie use

Account security

Record retention

Correction requests

Change handling

Terms and Conditions questions answered

01 When do I accept the Terms and Conditions?

02 How do the terms apply to UPI or Paytm?

03 Can 9rpm ask for verification under these terms?

04 What happens if local law affects access?

05 How can I request a change to account data?

06 What records are used if I raise a dispute?

07 Who should I contact about a Terms change?

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